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Customer Support Executive

15,000.00 - 35,000.00 / month
Application deadline closed.

Job Overview

  • Date Posted
    December 18, 2024
  • Location
  • Offered Salary
    15,000.00 - 35,000.00 / month
  • Expiration date
    June 15, 2025
  • Experience
    1 Year
  • Industry
    Management
  • Qualification
    Certificate, Associate Degree
  • Career Level
    Officer

Job Description

DesiCrew Solutions Pvt Ltd is looking for a Customer Support Executive to join our growing team. This role involves managing customer interactions and ensuring a high level of service quality to our clients.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat.
  • Resolve customer issues promptly and effectively.
  • Maintain detailed records of customer interactions and transactions.
  • Provide accurate information about products and services.
  • Upsell and cross-sell products and services as needed.

Skills Required:

  • Excellent communication skills and a friendly attitude.
  • Ability to handle a high volume of customer inquiries.
  • Basic computer skills and familiarity with CRM systems.
  • Problem-solving skills and patience in dealing with challenging situations.