Customer Support Executive
Application deadline closed.
Job Overview
- Date PostedDecember 18, 2024
- Location
- Offered Salary₹15,000.00 - ₹35,000.00 / month
- Expiration dateJune 15, 2025
- Experience1 Year
- IndustryManagement
- QualificationCertificate, Associate Degree
- Career LevelOfficer
Job Description
DesiCrew Solutions Pvt Ltd is looking for a Customer Support Executive to join our growing team. This role involves managing customer interactions and ensuring a high level of service quality to our clients.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Resolve customer issues promptly and effectively.
- Maintain detailed records of customer interactions and transactions.
- Provide accurate information about products and services.
- Upsell and cross-sell products and services as needed.
Skills Required:
- Excellent communication skills and a friendly attitude.
- Ability to handle a high volume of customer inquiries.
- Basic computer skills and familiarity with CRM systems.
- Problem-solving skills and patience in dealing with challenging situations.